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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

402 Queen Street, Ottawa, Canada, K1R5A7

Holiday Inn - Ottawa Dwtn - Parliament Hill By Ihg - Business-friendly hotel near Parliament Hill

Located in downtown Ottawa, this hotel is within walking distance of Parliament Hill, Rideau Canal, and Byward Market. It offers free Wi-Fi, a fitness center, and an on-site restaurant, Plate Gastropub, serving local craft beers and modern cocktails. The hotel features a business center, meeting spaces, and a complimentary shuttle service within the downtown area. Nearby attractions include the Canadian War Museum, Canadian Museum of Nature, and Gatineau Park.

Additional perks of the hotel

Kids stay and eat free (ages 18 and under in parents' room, up to 2 kids 11 and under per adult)

On-site convenience store and ice machines

Restaurant delivery service available

Pet-friendly rooms (maximum 2 pets, fee applies)

Complimentary coffee and tea supplies in rooms

Wheelchair-accessible rooms and public areas

Rooms overview

The hotel offers 177 rooms, including executive rooms and suites. All rooms feature a 55-inch flat-screen TV, Keurig coffee maker, mini-fridge, microwave, and laptop-size safe. Private bathrooms include walk-in showers and back-lit mirrors. Soundproof walls and air conditioning are standard. Connecting rooms are available upon request.

Other conveniences

Iron and ironing board in all rooms

Work desk with lamp

Rollaway beds available (fee applies)

Smoke detectors in all rooms

Tea maker in rooms

Complimentary toiletries

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Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Standard King Room
Max:
2 persons
250 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Standard Room
Max:
2 persons
315 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Standard Queen Room Two Queen Beds
Max:
4 persons
315 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Transportation Tips

Transportation Options

City Centre
Ottawa2000 ft
Airports
Macdonald Cartier (YOW) 8.6 mi
Gatineau (YND) 14.7 mi
Train
Ottawa Train Station 2.7 mi
Train400 ft
Bus
Bus stop400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services

Dining

  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Location

402 Queen Street, Ottawa, Canada, K1R5A7
Map view
402 Queen Street, Ottawa, Canada, K1R5A7
Nearby
Public Building
Supreme Court of Canada
2000 ft
Garden
Garden of the Provinces and Territories
700 ft
Restaurants
Good Eats Cafe
700 ft
207 Bell St N
Ottawa 2 for 1 Pizza
1000 ft
320 Bank St
Harry's Deli
1200 ft
112 Kent Street Take the escalator down and we are on the left.
The Corner Kitchen
1200 ft
320 Queen St
El Toro Pizzeria & Italian Fd
1500 ft
407 Laurier Ave W
Manhattan's Handmade Burgers
1700 ft
407 Laurier Ave W
Ricardo's Pizza
1400 ft
267 Bay St
Gooney's Sandwich Works
2100 ft
360 Laurier Ave W
Cafe Saffron
2200 ft
195 Kent St
Tim Hortons
2900 ft
330 Queen St at the Delta Hotels by Marriott Ottawa City Centre
Juice Monkey
2400 ft
209 Slater Street

Guest Reviews & Ratings

What Guests Are Saying?
Guest reviews
5.0/10
based on 4 reviews
3.5/5 based on 28 reviews
7.7
7.7/10 based on 412 reviews
#62 of 76 hotels in Ottawa based on Tripadvisor
Walter
United Kingdom, August  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were clean, spacious, and equipped with a microwave, fridge, and coffee maker, making it really convenient. The third-floor room I stayed in was impeccable. The staff, especially the early shift worker who welcomed us, was exceptionally nice, and the cleaning staff were always helpful and polite. The location close to key areas of Ottawa was a major plus, although the dining options were a bit limited.

Rooms
9.0
The rooms were sparkling clean, spacious, and well-equipped with a microwave, fridge, and coffee maker. It was a really comfortable stay.
Service
10.0
The service here was top-notch. The staff was incredibly kind, warm, and attentive, even going the extra mile to move me to a bigger room for my lengthy stay. Their helpful and courteous attitude made my experience truly enjoyable.
Location
9.0
The hotel's location at the western end of Ottawa's downtown area was fantastic, especially for anyone needing quick access to government-related business areas. The staff were great at assisting with all our needs, and it was relatively close to the main center of town.
Dining
6.0
While the dining experience was not the best with limited options available, the service staff did their best to accommodate requests. Planning for housekeeping service was slightly challenging but manageable with some notice.
Facilities
8.0
The facilities were satisfactory, with everything needed for a comfortable stay. While there were some limitations in the dining area, the overall experience was pleasant.
Jim
United Kingdom, June  2023
6.8/10

My stay at the hotel was a mix of positive and negative experiences. The rooms were nice and comfortable, and the front desk staff was great. However, my room wasn't in pristine condition upon arrival due to the housekeeping staff still preparing it when I arrived.

Rooms
8.0
The room was small but nice, with a very comfortable bed, a big shower, and a huge TV. However, it wasn't in pristine condition upon arrival as the housekeeping staff was still cleaning it when I got to my suite.
Service
7.0
The service during my stay was a mix. The staff at reception was a bit rude and unhelpful when looking for a restaurant, but overall, the service was great, very friendly, and welcoming throughout my stay.
Location
7.0
The hotel's location was good for a short drive to downtown. However, the price for one night plus parking was over $300, which was a bit on the pricey side.
Dining
5.0
The dining experience was average, but it was a bit of a bummer that housekeeping service had to be requested 24 hours ahead, which was almost impossible for me to plan.
Facilities
6.0
Comfortable
Average dining
David
United States, June  2023
7.6/10

The hotel rooms, though clean, felt a bit grungy for our family of 4, and smaller than expected. However, the exceptionally nice early shift staff and helpful cleaning staff made our stay pleasant.

Rooms
7.0
The rooms, while feeling grungy, were clean and suitable for our family of 4.
Service
9.0
The staff was friendly and accommodating; they even allowed us to stay past checkout time while waiting for a late package delivery.
Location
8.0
The hotel's location is terrific, making it easy to explore the city center and other parts of town.
Dining
6.0
Housekeeping service needed a 24-hour notification, making it challenging for us working in the room all day.
Facilities
8.0
The hotel offers dry cleaning services and helpful shops/commercial services.
Harvey
United Kingdom, May  2023
7.6/10

I had a mixed experience at this hotel. The rooms were pretty quiet and cozy, which was nice, but unfortunately, I was right next door to very loud and obnoxious neighbors who had no regard for other folks staying at the hotel.

Rooms
7.0
The rooms were nice, but I had to deal with very loud and obnoxious neighbors next door.
Service
9.0
The service was wonderful and very helpful. The staff were friendly and excellent.
Location
7.0
The location was good, not too far from the main center of Ottawa. It was ok for exploring the city.
Dining
5.0
The dining options were dreadful. I had to notify housekeeping almost impossible 24 hours ahead for any service, which wasn't convenient.
Facilities
The hotel lacks extra facilities and the dining experience was disappointing.
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